Shipping Policy
SHIPPING FAQs:
Q: Are there any shipping Charges?
A: Currently Shipping charges are not collected from the customer for Neon Signs ordered on OMG NEON. So, the customers can enjoy FREE Delivery!
Q: How long the Deliveries will remain Free?
A: Free Delivery is part of our ‘Customer Happiness Program’. This is subjected to change in the future. Once changed, the Delivery Charges will reflect in the Cart and will be extra from the product price and taxes (if any). Shipping charges are calculated on multiple factors, but an Average Shipping Cost is in between $20 - $40
Q: How long does it take to deliver the product?
A: The delivery time for a product may vary depending on factors like the type of product, location, etc. Typically, standard delivery within your country takes a few days to a week. 96% of our deliveries happen in 10-12 days. Please note that unexpected circumstances and holidays might cause occasional delays.
Q: How can I check the status of my order?
A: Please mail us at hello@omgneon.com, we’ll share exact status along with expected delivery date. Do mention your order number.
Warranty
At OMG Neon, we take pride in offering products that are free from any manufacturing defects. However, if, by any chance, you receive a faulty product, we are here to assist you promptly and hassle-free. Please note that our Returns and Replacements are applicable only for faulty items, and we will make every effort to resolve the issue. Please note remote and dimmer are not covered in warranty. After a careful inspection of the delivered products, we may proceed with fixing or replacing the faulty product. The final decision on refunds for the product cost and/or shipping charges will be made on a case-by-case basis, at the sole discretion of OMG Neon.
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>> For more detail please visit Terms of Service Page.
Cancellation
CANCELLATION, REFUND & REPLACEMENT FAQs:
Q: What is order cancellations policy?
A: Order can be cancelled before the Production starts of the order. For cancellation you can write to us at hello@omgneon.com along with Order Number. We’ll confirm the status if the order and take the action accordingly. On successful cancellation, the complete order amount will be refunded.
Q: Is it possible to change the shipping address after placing an order?
A: Yes, you can modify the shipping address of your order until they have been shipped. For change of address, please write to us at hello@omgneon.com along with new address. Please note that changing the shipping address might impact the timely delivery of the product. Depending on the new address, additional shipping fees may apply.
Q: What is the Refund and Replacement Policy?
At OMGNeon, we take pride in delivering high-quality products that are free from manufacturing defects. However, if you happen to receive a product with any issues, rest assured, we're here to assist you in a hassle-free manner.
Here's our Return and Refund Policy:
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Product Replacement: In the rare event that you receive a product with manufacturing defects, we offer hassle-free replacements. Our dedicated team will carefully inspect the issue and take the necessary steps to resolve it. We are committed to ensuring you receive a fully functional product.
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Refund Consideration: For cases involving faulty products, including refunds for the product cost and/or shipping charges, we evaluate each situation individually. The resolution, whether it's a refund or replacement, is determined based on the nature of the fault, adherence to our warranty guidelines, and is solely at the discretion of OMGNeon.
Your satisfaction is our priority, and we are here to provide you with the best possible solution for any issues you may encounter with our products. If you have any questions or concerns regarding our Return and Refund Policy, please don't hesitate to contact our customer support team at hello@omgneon.com We're here to assist you every step of the way.
Product Description
Make your celebrations unforgettable with our Shimmer Backdrop, the perfect addition to any party. This backdrop is an essential for creating a dazzling selfie wall or a stunning background for the stage. Available in three sparkling colors—Gold, Silver, and Rose Pink—our shimmer panels add the perfect touch of glamour to any event.
The Shimmer Backdrop is designed with durability in mind. Its sturdy frame ensures that it can be used for many events to come, making it a smart, one-time investment. Plus, the hardware is simple to assemble and disassemble, making it easy to store when not in use. With DIY-friendly assembly, you can set up your shimmer wall in no time.
To enhance the vibe of your party even further, we highly recommend adding a neon sign to your shimmer wall. The combination of shimmer and vibrant neon lights will create an unforgettable atmosphere that your guests will love.
Color Themes for Your Party
The Shimmer Backdrop comes in three stunning colors:
- Gold: Perfect for a luxurious and elegant theme.
- Silver: Ideal for modern and chic celebrations.
- Rose Pink: Adds a touch of romance and whimsy.
Ideas for Use
Whether it's a wedding, birthday party, corporate event, or a casual get-together, the Shimmer Backdrop fits perfectly into any occasion. Use it as a photo booth backdrop, a stage background, or even to highlight special areas of your venue.
Occasions to Use It
The Shimmer Backdrop is versatile and can be used for:
- Weddings
- Birthday Parties
- Anniversaries
- Corporate Events
- Holiday Celebrations
- Baby Showers
Product Spec
- Material: High-quality shimmer panels with a durable frame
- Colors Available: Gold, Silver, Rose Pink
- Size Options: 6 ft x 8 ft, 8 ft x 8 ft, 10 ft x 8 ft
- Frame: Sturdy metal frame for long-lasting use
- Assembly: DIY assembly with easy-to-follow instructions
What's in the Package?
When you order the Shimmer Backdrop, you'll receive everything you need to set up your perfect party backdrop. Here's what’s included in the package:
Hardware:
- Poles: 8
- Base: 2
- Knobs: 4
- Allen key: 1
Shimmer Panels:
Size | Number of Panels |
---|---|
6 ft x 8 ft | 48 |
8 ft x 8 ft | 64 |
10 ft x 8 ft | 80 |
With these components, you'll have everything you need for a sturdy, dazzling backdrop that will make your event unforgettable!
How to Setup?
Setting up your Shimmer Backdrop is a breeze with our DIY-friendly design. Follow these simple steps to get your backdrop ready for the party:
- Step 1: Fix the stand on the base for stability.
- Step 2: Connect the Bars.
- Step 3: Fix the Bars with Knobs.
- Step 4: Adjust for the Height.
- Step 5: Secure the shimmer panels to the frame, ensuring they are evenly spaced.
NOTE: In case you are hanging a Neon Sign, make sure to hang the Neon Light on the horizontal bar and fasten it properly.
Your Neon Sign, Your Way! Use the online neon sign tool, to create your own Neon Sign.